Frequently Asked Questions
How do I edit my order?
To edit your order, please contact us right after placing your order. We unfortunately will not be able to make any changes to your order if it has already been processed or shipped.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we do. We ship worldwide.
HOW DO I FIND OUT ABOUT YOUR PROMOTIONS?
You can find all details on our upcoming promotions by subscribing to our newsletter or you can also find the details on instagram https://www.instagram.com/vintage9ja
DO YOU PAY FOR RETURN SHIPPING COSTS?
Unfortunately, we currently don’t cover return shipping costs. All return shipping fees are your responsibility.
PRODUCT
- DO YOU RESTOCK ANY OF YOUR PRODUCTS?
we try to restock our most popular items, but we’re not always able to. If there’s a specific item you want that’s sold out, we recommend subscribing to our newsletter or following us on our social channels for the latest updates on our new releases.
- CAN BOTH MEN AND WOMEN WEAR OUR PRODUCTS?
Absolutely, our clothes are unisex.
- HOW LONG DOES IT TAKE TO ARRIVE?
It usually takes 24-48 working days within Lagos depending on your location.
SECURITY
- We process all card payments through a third party payment system and therefore we do not see or hold any of your payment information.
- The only information we receive is your name, delivery address and email.
If you have more questions don’t hesitate to reach out to us via our email help@vintage9ja.com